Frequently Asked Questions
SIZING
How do I find my size?
Every product page includes a detailed Size Guide with measurements for Bust, Band, and Waist. Simply measure yourself and match your numbers to the closest size. Still unsure? Reach out to us directly and we'll help you find your perfect fit before you order.
What if I'm between sizes?
We recommend sizing up for a more relaxed fit, or sizing down for something more fitted. Our lace has soft, gentle stretch that moves with your body.
SHIPPING
Where do you ship?
We currently ship within the United States only.
How long does shipping take?
Orders ship via FedEx Economy and typically arrive within 3-5 business days.
How much does shipping cost?
Shipping is free on orders over $85. For orders under $85, the exact cost is calculated by FedEx at checkout based on your location, and you can choose your preferred shipping speed.
RETURNS & EXCHANGES
Can I return or exchange my order?
Due to the intimate nature of our products, all sales are final. We do not accept returns or exchanges for sizing or change of mind — that's why every product includes a detailed Size Guide, and our team is always available to help you choose the right size before you order.
What if my item arrives with a defect?
If your item arrives with a manufacturing defect, contact us within 7 days of delivery with photos or video showing the issue. The item must be unused and returned with all original packaging and extras included. Once verified, we'll cover return shipping and offer a replacement or full refund.
CARE
How do I care for my Marítimas pieces?
Hand wash cold. Lay flat to dry. Do not bleach. Do not iron directly on lace.
PACKAGING
Is my order packaged discreetly?
Yes. Every order ships in discreet, unmarked packaging so your privacy is always protected.
PAYMENT
What payment methods do you accept?
We accept all major credit and debit cards, as well as Shop Pay, PayPal, Apple Pay, and Google Pay.
CONTACT
Have another question?
Email us at michellsanchez@maritimaslingerie.com, DM us on Instagram @maritimas_lingerie, or text us at (864) 692-2658 — we're happy to help.